Q&A
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How do you avoid the normal moderation problems?
How is it that you have avoided that problem?
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Community input is notorious for requiring an inordinate amount of moderation. These days user input is deemed essential, and it has clear value, but frankly the costs of moderation sometimes seem to exceed that value. |
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1 Featured Answer
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featuredWe avoid the normal problems of moderation through the Q&A structure. Q&A is not like an standard open forum because it does not promote the venting of unsolicited opinions or "soapboxing". By definition you can either ask your own question or answer a question. Questions are typically social so they promote better behavior.
The moderator can easily "feature" questions. Which means they appear larger and at the top. This sets the example for what good content is and the majority of people will follow whatever model you promote in your featuring.
Because it is Q&A, the content is clearly broken into manageable pieces - they don't go on endlessly spinning off-subject which is one of the main causes of bad content.
When someone asks an inappropriate or "bad" question, it is easy to nip things in the bud. Remove the question and it won't generate the resulting bad content.
One of the most important things is that comments are permitted on people's answers, but that comment is kept separate from the display of the questions/answers and by default it is collapsed, so someone has to be interested to go read it. This means that extraneous debate is kept out of the way of the highly relevant content.
These, together, act to discourage bad content. It is either not displayed or easily nipped in the bud. Most importantly it is discouraged by the community.
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